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General Information

We want your experience with us to be as simple and easy as possible. Here is some helpful information about our office.

New Patients

Welcome to our practice! We treat patients age 12 and older. We request that you have your previous physician (or pediatrician) mail or fax your medical records prior to your initial appointment.

 

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to one of our physicians after regular hours, please call our office at (732) 370-5100. A medical provider is on-call 24 hours a day. If you do not receive a call back within 15 minutes, please call back again.

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. Inform the emergency room staff that you are a patient of OCIMA and request that they send you us all your records. Additionally, please contact us or have a family contact us to let us know of your hospitalization.

Insurance/Payment/Billing

At OCIMA we accept most major commercial insurance plans, Medicare, and several of the NJ Medicaid managed care plans. For a list of insurance we participate with, please click here

If your insurance plan requires you to pay a co-payment, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, American Express, and Discover. If you have a question related to your bill or insurance, please contact our billing office at (732) 370-3383.

Referrals

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance pre-authorization and cannot be processed immediately. We require three business days for the processing of routine referrals.

Hospital Affiliations

The physicians at OCIMA are affiliated with the hospitalists at Monmouth Medical Center Southern Campus (formerly Kimball Medical Center).

Prescription Requests

If you will soon be due for a prescription refill, please contact our office to schedule an appointment. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy. Please remember to discuss all your medications at your follow up visits.

Did you know?

You can now access your medical records. send messages directly to providers, request appointments and more on the Patient Portals!

You are Invited!

Our Patient & Family Advisory Council (PFAC) Meetings take place twice a year and we invite you to participate in an engaging and informative session where we discuss important updates, practice improvement efforts and more with a focus on patient feedback. 

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